Working effectively with transgender service users

5 March

Aston Conference Centre, Birmingham
PRICE

Speakers

Start

March 5, 2019 - 9:30 am

End

March 5, 2019 - 3:45 pm

Address

Aston University, The Aston Triangle, Birmingham, B4 7ET   View map




Please note: we have used the term ‘trans’ or ‘transgender’ as shorthand for a complex set of identities which includes non-binary, non-gendered and intersex

 

Gender identity and being transgender (or ‘trans’) has high visibility in the media these days. A positive outcome of this is that trans people have ‘moved up the policy agenda’, and there is probably greater acceptance from the general population. Conversely, there has been a spike in hate crime against trans people, and debate – including within the LGBT community – about how far their rights extend.

Trans people have a gender identity which differs from that of their (assigned) birth sex, and can take a wide diversity of forms. This complexity is one of the barriers which prevents service providers feeling confident in working with trans people. Other barriers include insufficient training, a lack of useful guidance, and services which tend to be run along clear gender lines. As a consequence, services often do not engage effectively with trans service users.

 

Feedback from surveys of trans people suggests that their experience with public services does not meet their expectations. It is therefore important that service providers are able to think beyond general concepts of equality and diversity to understand the needs of this very complex group.

Criminal justice services, housing and leisure services all need a working understanding of issues facing trans people, as well as health, social care and education services.

Working effectively with transgender service users is a learning day for all service providers which will offer the opportunity to get a good understanding of what it means to be transgender, what particular issues may be faced by trans young people and adults, and how services can be made more accessible to, and effective for, trans people.

Working effectively with transgender service users will be delivered by Aedan Wolton, a former social worker. Aedan is a health advisor at Chelsea & Westminster Hospital and is a co-director of cliniQ, a health and wellbeing service for trans people in Soho, London. Identifying as trans himself, Aedan will provide a welcoming forum in which participants can feel at ease to ask the difficult questions. See About the day and Agenda pages for detail.

 

 

 

 

Working effectively with transgender service users is a learning day for all service providers which will offer the opportunity to get a good understanding of what it means to be transgender, what particular issues may be faced by trans young people and adults, and how services can be made more accessible to, and effective for, trans people.

Working effectively with transgender service users will be delivered by Aedan Wolton, a former social worker. Aedan is a health advisor at Chelsea & Westminster Hospital and is a co-director of cliniQ, a health and wellbeing service for trans people in Soho, London. Identifying as trans himself, Aedan will provide a welcoming forum in which participants can feel at ease to ask the difficult questions.

The learning day will seek to address a number of important areas for professionals working with trans service users:

  • Getting past the terms and acronyms: understanding what transgender means to people who identify as such
  • What the law says on transgender – legal definitions under the Gender Recognition Act 2004, spousal consent, gender recognition and age
  • Beyond general concepts of equality and diversity – the need to be specific to trans people – getting the basics right
  • Guidance – and gaps – on working with trans service users
  • Children and young people who identify as trans
    • Working with children who identify as trans and their families
    • Helping trans young people cope with external environments like school
  • Key issues for trans people:
    • Hate crime
    • Self-harming and suicide
    • Issues relating to gender re-assignment – legal status, medication and medical procedures… or not
    • Equality Act and separate-sex/single-sex services
  • Case study examples
  • Q&A

Aedan Wolton is a former social worker, and is now co-director of CliniQ, a health and wellbeing service for trans people in Soho, London. He identifies as trans himself and co-leads on service development at ClinQ as well as providing direct support to clients.


Agenda (subject to change)

There will be Q&A opportunities in all sessions

9.30 – 10.00

Registration and coffee

10.00 – 10.15

Welcome, introductions and aims of the day

10.15 – 11.00

Understanding life from a transgender perspective

  • The different constructions of trans
  • How the law impacts trans people
  • Myth busting
  • What is ‘normal life’ for a trans person?

 

11.00 – 11.30

Beyond general concepts of equality and diversity

  • Basic do’s and don’ts
  • Existing guidance on working with trans people
  • Mind the gaps!

 

11.30 – 11.55

Coffee

11.55 – 12.55

Children and young people who identify as trans

  • Fashion or reality?
  • When are children old enough?
  • Working with young people and their families
  • Making environments safer (eg school and leisure facilities)
  • Case studies

 

12.55 – 13.50

Lunch

13.50 – 14.50

Good practice working with trans adults

  • Families (especially children) of trans adults
  • What is involved in gender re-assignment (legal and personal)
  • Problems around the Equality Act and separate sex services

 

14.50 – 15.00

Quick tea break

15.00– 15.45

Key issues for trans people including hate crime and self-harm/suicide

15.45

Close of session

 

  • Children and family social workers
  • Adults’ social workers
  • Health professionals
  • Schools
  • Education managers
  • Educational psychologists
  • Family support services
  • Charities supporting vulnerable children
  • Police
  • Probation and prison services
  • Housing providers
  • Advocates and victim support services
  • Leisure and sports services
  • Organisations tackling hate crime

Delegate fee:

 £130 + VAT = £156

*Team of 3 (3rd person attends for half price) £325 + VAT = £390

*Team of 5 (5th person attends for free) £520 + VAT = £624

ring 0115 916 3104 for details.

 

Included in the delegate package:

  • Delegate pack
  • Lunch
  • Refreshments available throughout the day

 

Booking Terms and Conditions

Cancellations received up to and including 12 February 2019 will be refunded in full less an administration fee of 25%. Cancellations received after this date will be liable for payment in full.

Team bookings are non-cancellable but substitute delegates will always be accepted.

The full invoice amount will remain payable if you fail to attend the event, however, substitute delegates will be accepted up until, and including, the day of the event.

CANCELLATIONS SHOULD BE MADE IN WRITING TO conferences@ccclimited.org.uk AND WILL BE ACKNOWLEDGED BY RETURN.

 

Confirmation of booking:

Your booking will be confirmed by email where possible (and by fax or post otherwise), and you will be provided with directions to the venue and details on nearby hotel accommodation. If you do not receive such acknowledgement, please contact Central Conference Consultants Ltd on 0115 916 3104.

The training will take place in Birmingham City Centre:

Conference Aston Meeting Suites

Aston University,

The Aston Triangle,

Birmingham,

B4 7ET

Venue telephone – 0121 204 4300

New Street, Snow Hill and Moor Street train stations are all within 20 minutes walk of the venue or a 5 minute taxi journey.

Car parking and direction information

Follow this link for a downloadable map, directions and car park information:  http://www.conferenceaston.co.uk/attending-an-event/how-do-i-get-to-you/

There are pay and display car parks on-site but spaces must be booked in advance – follow the link above to do this.

 Accommodation:

 There is a hotel on-site in the Aston Business School

Follow this link for costs, details of rooms and booking information:

http://www.conferenceaston.co.uk/book-hotel-room/